Cookies are small data files which are downloaded onto your device by the website or app you are visiting or using. On your next visit, cookies ensure that your device is recognised. By using cookies and similar technologies, such as pixel tags/beacons and scripts (hereafter together referred to as 'cookies'), websites and apps can save information about visits and its visitors. This information may include your IP address, as well as the device, browser and operating system you are using and your click behaviour, such as the specific pages you visit and how you navigate the website or app.
Session cookies stay in place for the duration of your browser or app session, while persistent cookies remain on your device for a pre-defined period of time. We place some of the cookies ourselves, while other cookies are placed by third parties. Third-party cookies may collect data outside our site as well.
What type of cookies do we use?
When we collect personal data about you via cookies, we process these for the purposes stated in the KLM privacy statement.
Functional cookies are necessary so you can view and use our site properly. We also use these cookies to remember your language preferences and (cookie) settings. The information collected through these cookies is not used for marketing purposes. Functional cookies are essential to our site and they may be placed on your device without your consent. If you block this type of cookie, our site may not work properly, and you may not be able to use all features.
The analytical cookies that we use are implemented in a privacy-friendly way, minimizing the amount of data that we collect about individual visitors. Therefore, these cookies may be placed on your device without your consent.
Advertisement and social media
These cookies are also placed by third-party advertising networks. These networks are companies which act as intermediaries between us and advertisers. They collect information about your use of our site and third-party websites and apps.
These cookies are used to:
- measure the effectiveness of our advertising campaigns by tracking the number of clicks and conversions;
- show you relevant, personalised advertisements or offers via e-mail, social media and banner ads on third-party websites, based on your visits to and click behaviour on our site and third-party websites and apps; and to
- limit the number of times you see an advertisement.
Adjusting cookie settings and deleting cookies
You can change your cookie preferences for marketing cookies or withdraw your consent at any time by opening the ‘Cookie settings’ at the bottom of all pages on our website or via the settings menu in the App.
If you have previously given us your consent but would like to remove the cookies that we have placed, you can do this by deleting these cookies via your browser or the settings on your device. You may also adjust your browser or device settings to prevent websites from setting cookies or third-party cookies altogether. If you do this some functions of our site may not be available or not function properly. Find out how to adjust the settings for different browsers:
To find information relating to other browsers, visit the browser developer's website.
About this policy